Privacy Policy

At Arches, we prioritize your privacy and are committed to safeguarding the personal information you share with us. This privacy policy outlines our practices concerning the collection, use, and protection of your information when you interact with our website and services. We collect personal information that you voluntarily provide, such as your name, email address, phone number, mailing address, and payment details. Additionally, we gather non-personal information automatically, including your IP address, browser type, device type, operating system, referring URLs, and pages visited.

We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it. This privacy policy may be updated periodically to reflect changes in our practices, technology, legal requirements, and other factors. Your continued use of our website after posting changes constitutes your acceptance of the updated policy.

Information Collection

When you interact with our website, we may collect personal information that you voluntarily provide, including your full name, email address, phone number, postal address, payment details for processing transactions, and any other information you choose to share with us. We also automatically collect certain information when you visit our website, such as your IP address, browser type and version, device type, operating system, referring URL, pages visited, and the date and time of your visit.

Usage of Information

We use the personal information we collect to process your orders and transactions, provide customer support, and communicate with you regarding your account and our services. Non-personal information helps us to analyze website usage patterns, enhance website functionality and user experience, and personalize your interactions with our website. With your consent, we may use your personal information to send newsletters, promotional offers, and other marketing communications. You can opt-out at any time by following the unsubscribe link in our emails.

Information Sharing

We may share your personal information with third-party service providers who assist us with payment processing, website hosting, email communication, and customer service. These providers are obligated to protect your information and use it only for the purposes we specify. We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Your Choices

You have the right to access and correct the personal information we hold about you. You can update your information by contacting us at [contact email]. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us at [contact email]. Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect the availability and functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. This privacy policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date at the top of the policy. Your continued use of our website after any changes constitutes your acceptance of the new privacy policy.